WeSolve is a community engagement platform which aims at co-creation and design of multifunctional spaces through citizen engagement
Residents feel disconnected and unheard by local authorities, leading to frustration and disengagement.
They often don’t know how or where to report issues, lack visibility into how their input is handled, and prefer anonymity due to fear of unwanted attention. As a result, meaningful communication is hindered, issue reporting becomes tedious, and opportunities for collaborative, sustainable community improvements are missed.
An all-in-one community engagement platform that streamlines communication between residents and local authorities.
By integrating all reporting and feedback channels into a single, user-friendly interface, the platform eliminates confusion and inefficiencies. It enables quick data processing and real-time visualisation of community input, ensuring transparency, faster responses, and more purposeful, informed decision-making.
We conducted survey with 10 users who fall in our target demographic
Next, we used the information gathered so far to outline our user personas
After mapping out the key user flows and establishing the information architecture, we began with rough paper sketches to explore ideas quickly. These were then refined into annotated low-fidelity digital wireframes to define structure and functionality more clearly.
Following stakeholder workshops and quick guerrilla testing, we gathered valuable feedback that informed several design iterations. The insights helped validate key decisions and refine the user experience, leading to the final high-fidelity designs shown below—balancing usability, clarity, and stakeholder goals.
Originally launched as a citizen engagement platform, WeSolve has expanded into open innovation, employee engagement, and housing participation. Its impact is evident in projects like Inclusify in Barcelona, where over 800,000 women were empowered to report mobility challenges via the AMB travel app—already used by more than 200,000 active users. In Logroño, Spain, the platform supported a sustainable mobility initiative that reached over 150,000 citizens. With strong mobile uptake in cities like Copenhagen and Kolding, and a proven ability to streamline participation and deliver real-time insights, WeSolve has strengthened community trust and driven measurable improvements in civic engagement.
Let’s build a website that grows your business
Book a free call to get a site that builds trust, attracts leads, and converts clients.